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Common issues

Frequently asked questions

How much does Shark Snip cost?

See current plans, included capabilities and limits on the pricing page. Current pricing

Can I get a refund?

Subscriptions are non-refundable. Cancelling stops future renewals and you keep access until the end of the period you already paid for. We do not refund past periods, results, or losses. Refund policy

How do the predictions work?

Models use past games, player statistics and market lines to estimate possible outcomes. Predictions can be wrong. The Trust Center explains how picks are published and graded. How picks work

What data sources do you use?

The Trust Center lists our data sources, what they are used for and how freshness is checked. Data sources and freshness

Why can't I bet real money on the site?

Shark Snip is analytics, not a sportsbook. We do not accept wagers or hold sportsbook funds. Terms of Service

How do I cancel my subscription?

Open account settings to review the billing controls available for your subscription. Account settings

Can I read picks through the API for free?

Public picks API before and after kickoff; no key needed. Use GET /api/v1/public/picks?sport=nfl for the published board. Open the public picks API

Where do I create a picks API key?

With an active Research Pro subscription, create a personal key at /account/api-keys. Copy the full key when it is created; it is shown only once. Manage picks API keys

How do I use my picks API key?

Send Authorization: Bearer <key> with GET /api/v1/picks?sport=nfl to read the picks your equipped models can show you. Key and request limits apply. An existing key does not keep Pro access after your subscription ends. Manage picks API keys

Available in all US states?

Review the Terms of Service for eligibility. Shark Snip does not place bets for you. Terms of Service

How do I delete my account?

Review the account deletion controls and warnings in Settings before proceeding. Account settings

Still need help?

A stored request receives a reference immediately. Email confirmation and a human response are separate; no response time is guaranteed.

Your draft stays on this page until you leave. Do not include passwords, access tokens or private model code.

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